Help provides the following assistance resources:
- Ask Virtual Assistant:† Permits you to get answers to free-form questions.
Virtual Support dialog - Microphone: (icon) Windows voice typing (Win+H) permits you to enter text on your PC by speaking.
- SurvPC Manual:† Permits you to examine the SurvPC documentation in:
- Take Screenshot: Creates a screen capture of the previous dialog box into the folder of the active project with a timestamp convention for the file name. Upon generation of the screenshot, you will be prompted if you want to Email the content to a recipient (useful for conveying information to technical support resources). Responding Yes† to this prompt will display the following:
Note: Email messages will be generated from an unmonitored DoNotReply@carlsonsw.com address.
Send Email dialog - Live Support:† Permits you to easily join remote support Turbomeetings.
Note: The remote specialist will provide you with the Meeting ID (commonly two sets of 4-digits, e.g. 1111-2222). You will also need to supply a screen Name.
Live Support dialog - Search Knowledgebase:† Directs you to the Carlson Knowledgebase to search for technical support-related solutions and other information.
- SkyNet Coverage Map:† Displays the current and planned coverage area of the Carlson SkyNet™ RTK correction service.
- Free SkyNet Demo:† Carlson SurvPC users may request a complimentary evaluation of the SkyNet correction service.
†Note: An Internet connection is required.